IT services for
individuals and businesses

For 15 years, Informatique Sherbrooke has provided clear and reliable support: troubleshooting, maintenance, networking, backups, security, email, workstations, servers and advice to choose the right solutions.

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Services built for homes, offices and SMBs that want IT to be simple, stable and well maintained.

Our main services

IT support

Windows/macOS troubleshooting, slow computers, errors, software, devices, recovery and data transfer.

Preventive maintenance

Updates, inventory, cleanup, basic monitoring, optimization and a maintenance plan to avoid emergencies.

Network, Wi‑Fi and access

Routers, firewalls, switches, Wi‑Fi, printers, NAS, shares, VPN and secure access.

Backups and continuity

Local and cloud backup, 3‑2‑1 strategy, NAS, restore tests and a simple recovery plan.

Microsoft 365, email and domains

Setup, migration, accounts, MFA, OneDrive, SharePoint, signatures, DNS and best practices.

IT security

Passwords, MFA, antivirus/EDR, email protection, phishing, updates and basic hardening.

IT advice and projects

Equipment selection, migration, new office, modernization, documentation and guidance adapted to your budget.

For individuals: simple, clear and reassuring

Computers and devices

Repair, optimization, setup, printers, Wi‑Fi, personal backups and data transfer.

Internet and home Wi‑Fi

Coverage diagnosis, router, guest network, Wi‑Fi security and device stability.

Personal security

Passwords, multi-factor authentication, unwanted software cleanup and good practices against fraud.

Photos, files and cloud

Help with iCloud, OneDrive, backups, synchronization and organization of important data.

For individuals: <strong>simple, clear and reassuring</strong>

For businesses: stability and prevention

Workstations, accounts and access

Workstation deployment, user accounts, access rights, MFA, email and collaboration tools.

Office infrastructure

Network, Wi‑Fi, firewall, NAS, printers, shared storage and remote access.

Backups and security

Tested backups, account protection, antivirus/EDR, patches and documentation.

Recurring support

Hour bank, planned maintenance, priority tracking and advice to evolve your IT without surprises.

For businesses: <strong>stability and prevention</strong>

What we stabilize

SUPPORT

Repair, configure and clearly explain everyday IT issues.

MAINTENANCE

Update, document, monitor and maintain systems to reduce emergencies.

SECURITY

Protect accounts, email, backups and access with simple, effective practices.

ADVICE

Help choose the right equipment, cloud services and work methods for your reality.

Frequently Asked Questions

Simple answers about the IT services offered by Informatique Sherbrooke.

Yes. We support home users, self-employed professionals, small offices and SMBs: workstations, network, backups, email, security and advice.

No. Informatique Sherbrooke has been operating for 15 years. The new website and logo modernize the brand, but the field experience is already well established.

Yes, when the situation allows it. Some interventions, such as networking, Wi‑Fi, cabling or hardware issues, may require an on-site visit.

Yes. A business can request an hour bank or planned maintenance: updates, checks, backups, inventory, documentation and recommendations.

Yes. We can configure accounts, MFA, DNS, basic policies, backups, best practices and email migration.

Yes. We can set up a simple strategy: local backup, NAS, cloud, rotation, restore tests and documentation.

Ready to simplify your IT problems?

Let’s talk about your workstations, network, backups, email or next IT project.

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IT services for individuals and businesses